Warnings and recommendations

Last entry 30 minutes before closing time.

Access to the Museum requires passing through security screening.

All areas of the Museum are equipped with CCTV cameras.

Animals (with the exception of guide dogs) are not allowed into the Museum.

The programme may be changed without prior notice, due to unforeseen circumstances.

Some activities and courses imply advance booking and a minimum number of participants.

Activities are adjusted to the characteristics of the group, depending on prior indication of the purpose of the tour.

The Money Museum reserves the right to photograph the activities for internal use and for the purpose of communication.

 

Exceptional recommendations (COVID-19):

> Wearing a mask is mandatory across all museum areas for + 10 years old.

> Keep a minimum distance of 2 metres form other visitors and staff.

> Wash or sanitise your hands frequently, before and after touching any surface that others might also touch, such as museum interactive devices.

> Practice respiratory hygiene/cough etiquette: avoid coughing or sneezing into your hands, use your forearm or sleeve, or a tissue and clean your hands after contact with respiratory secretions.

> Maximum museum capacity: 70 visitors at once.

> Group visits of more than 10 people are discouraged. Entry and circulation will be limited to the museum and room’s capacity.

> Booking in advance for visiting or cultural programs is not available.

> Respect the circulation path and room capacity recommended by the museum staff.

> The use of lockers is not allowed. Avoid bringing rucksacks and bags larger than 30 x 20 x 10 cm. Entry with big volumes / objects can be refused. 

> We recommend the use of electronic payments in the shop.

> Respect the orientations provided in signs across the museum or from museum staff.

> Please remain at home if you show signs of fever, cough or respiratory disease.

> Additional information here

 

Recommendations:

• Children under 12 years old must be accompanied by an adult at all times. 

• Those responsible for and accompanying the group must remain close to the group at all times. 

• Visitors are asked to set mobile phones or other equipment to silent in the exhibition rooms.

 

The following are not allowed into the Museum:

• Large backpacks, bags, umbrellas or other objects are not allowed into the Museum (storage lockers are available in the reception).

• Eating and drinking (including bottled water) are not allowed in the Museum, except in the Café.

• Flash photography.

• Filming or photographing CCTV cameras and/or staff are not allowed.

Free admission

Open Wednesday to Sunday, from 10 a.m. to 6 p.m. Last entrance 30 minutes before the closing of the exhibitions

The Museum is closed on 1 January, 1 May and 24 and 25 December

Guided tours and activities requiring advance booking may be booked through the following contacts:

Telephone: + 351 213 213 240

Email: info@museudodinheiro.pt

An accessible museum

The Money Museum and the Interpretation Centre of King Dinis' Wall aim to be inclusive spaces, providing all visitors physical, sensory and intellectual access to the collection's contents, through immersive museography adjusted to everyone.

Our goal is to incorporate the differences and provide a range of integrated, accessible, safe, comfortable and welcoming spaces, as well as useful knowledge and unique and unforgettable experiences for all our visitors.

How to book a visit/activity

We live in exceptional times (COVID-19), and until prior notice to the contrary, prior booking of visits and activities is not available.

Useful information to be provided when booking a group activity:

Designation of the visit / activity

• Preferred day and time

• Number of participants

• Subject area, age group and/or overall purpose of the visit

• Particulars, such as visitors with special needs within the group

• Contact details of the institution and of the person responsible for the group (cell mobile phone and email address)

After booking, confirmation will be sent via e-mail

Tour and activities preparation

• Written information to prepare the visit

• Preparatory visits for tourist guides, teachers and other intermediaries

Free access resources for all

We live in exceptional times (COVID-19), and until prior notice individual lockers are unavailable.

Wheelchairs

Portable seats are available at the reception, on request only, and are disinfected after use. Some seats remain in the rooms.

Interpretation leaflets

Wheelchair-accessible male and female toilets, equipped with baby-changing facilities

Resting areas

Disabled mobility access

Wide access areas

Lift and/or lifting platforms provide access to the upper floors and/or the Wall 

Ramps were used in steps or architectural barriers

Optional autonomous or personalized tour, individually or in group

Blind or visually impaired visitors

Tactile plan*

Guide dogs allowed

Large print support material, in Braille and high-relief*

Tactile experiences (replicas, scale models, objects to touch)*

Audio guide (in Portuguese)*

Multimedia information with image and subtitle amplification and high contrast*


*Available in 2021

Deaf and hearing-impaired visitors

Video guide in Portuguese sign language*

Subtitled multimedia posts*


*Available in 2021

Mentally handicapped visitors

Guided tours, games and other tailor-made educational activities*

Tactile experiences (replicas, scale models, objects to touch)*


*Advance booking required.

Children and families

Children under 12 years old must be accompanied by an adult at all times.

Area for pushchairs.

Baby changing facilities.

Schools and groups

The Money Museum wishes to provide a great learning and leisure experience without unnecessary interference. The accompanying adult(s) must remain with the group throughout the activity and are responsible for the participants' vigilance and behavior. Failure to observe this norm may result in interruption of activity.

Waiting areas for groups / meeting points 

Explanation leaflets

Guided tours, games and other tailor-made educational activities

Foreign visitors

Exhibition contents in English 

Supporting material printed in English and French

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